Hawaii Pacific Health Patient Service Rep - Surgery in Honolulu, Hawaii

Job Description

Kapi‘olani Medical Specialists (KMS) is a specialty physician group dedicated to caring for Hawai‘i's women and children through excellence in academics, physician training, medical research and clinical care. The group is comprised of over 150 Specialists, Nurse Practitioners and other staff, covering newborn to women's health services at Kapi‘olani Medical Center for Women & Children. KMS operates exclusively for charitable, scientific and educational purposes, offering highly specialized care options at Kapi‘olani and building support for these services within Hawai‘i as a whole. The group’s specialty areas include: Pediatric Orthopaedic Surgery & Sports Medicine, Pediatric Surgery, Hematology/Oncology, Neonatology, Behavioral Health Services and the full spectrum of Pediatrics, including Genetics, Cardiology, Infectious Disease, Endocrinology, Nephrology, Neurology, Pulmonology, ENT, Gastroenterology, Urology and Rheumatology. Its Women’s specialists include Family Medicine, Breast & Adult Surgery, Adult Hospitalists and GYN Oncology.

Kapi‘olani Medical Specialists (KMS) is committed to providing Hawai‘i's women with convenient, coordinated health care, along with the support to play an active role in their health. The wide array of services offered at this center include osteoporosis screening, massage therapy, physical therapy, ultrasound, patient education, mammography and breast biopsies.

As a Patient Service Representative, you will help to ensure that our patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Kapiolani Medical Center for Women and Children, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a healthcare setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 10th edition (ICD-10) and Current Procedural Terminology (CPT) coding certification.


Position Patient Service Rep - Surgery

Category Administrative

Employment Type Employee

Location Kapiolani Medical Center for Women and Children, Honolulu, HI

Req ID 8953