Hawaii Pacific Health Jobs

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Hawaii Pacific Health Greeter - Emergency Room in Aiea, Hawaii

Job Description

Pali Momi Medical Center overlooks majestic Pearl Harbor on the island of O‘ahu. With 116 beds and more than 390 physicians on its medical staff, Pali Momi has delivered many medical firsts to the community, including West O‘ahu’s only interventional cardiac catheterization unit for the detection and treatment of heart disease, a fully integrated minimally invasive surgical suite, CT scan and MRI services, emergency services, a Women’s Center and the state’s first Retina Center. Pali Momi is the only facility in Hawai‘i that utilizes a team triage approach in its Emergency Room, where patients are promptly evaluated by an emergency physician. For five consecutive years, the American Heart Association has recognized the hospital with its Gold Award for excellence in the treatment of coronary artery disease and its Gold Plus Award for Heart Failure, making it one of only 7 in the nation to receive this distinction.

Our Emergency Room provides quality urgent care to all ill and injured patients requiring emergency medical attention and, if necessary, follow-up care and referrals. Pali Momi is the only facility in Hawai‘i that utilizes a team triage approach in its Emergency Room, where patients are promptly evaluated by an emergency physician.

As the Emergency Department Greeter, you will open the door to warm and caring customer service that supports patients in emergency or critical medical situations. This includes greeting and acknowledging all customers in a friendly and professional manner upon arrival at the Emergency Department; assisting department staff by facilitating communication with patients and their family and friends; providing immediate and responsive customer service to enhance a positive experience for patients; and handling any issues that may arise or make referrals for appropriate resolutions. We are looking for someone with genuine communication and customer service skills and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Pali Momi Medical Center, Aiea, HI

Work Schedule: Evening - 12 Hours

Work Type: Full Time Regular

FTE: 0.900000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High school or equivalent. Six (6) months experience in customer service.

Preferred Qualifications: One (1) year of customer service experience in hospitality preferred.

EOE/AA/Disabled/Vets

Position Greeter - Emergency Room

Category Administrative

Employment Type Employee

Location Pali Momi Medical Center, Aiea, HI

Req ID 17320

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