Hawaii Pacific Health Account Management Specialist - IT in Honolulu, Hawaii

Job Description

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

Information Technology (IT) implements, supports and maintains all systems at Hawai‘i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai‘i Pacific Health’s numerous facilities and administrative offices.

As the IT Account Management Specialist you will be responsible for the creation, management, and security of user accounts on various applications and systems utilized by Hawai‘i Pacific Health’s employees. This highly organized and detail oriented individual will also serve as a liaison between internal application analysts and external customers. We are looking for someone with strong customer service and technical skills who shares our commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Hawaii Pacific Health, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: Bachelor’s Degree in Information Technology, Business, or related field, or an equivalent combination of education, training, and/or related experience. One (1) year experience in customer support, Data Control and/or Information Systems. Experience demonstrating computer knowledge and excellent customer service skills.

Preferred Qualifications: Knowledge and/or experience in Active Directory, Epic Security, or other business applications. Prior work experience in Information systems or healthcare is desirable.

EOE/AA/Disabled/Vets

Position Account Management Specialist - IT

Category Information Technology

Employment Type Employee

Location Hawaii Pacific Health, Honolulu, HI

Req ID 10653