Hawaii Pacific Health Jobs

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Hawaii Pacific Health Collaboration Systems Tech - IT in Honolulu, Hawaii

Job Description

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

Information Technology (IT) implements, supports and maintains all systems at Hawai‘i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai‘i Pacific Health’s numerous facilities and administrative offices. Our Server team is responsible for installing, monitoring and maintaining of Windows server systems on the Hawai‘i Pacific Health network.

As the Collaboration Systems Tech, you will create, implement, operate and support Hawai‘i Pacific Health’s collaboration systems. You will oversee Microsoft Office365, telehealth systems, audio and video conferencing systems, and visual and interactive display systems. You will also support staff with system performance during events and troubleshoout collaboration equipment, applications and related technologies.

Location: Hawaii Pacific Health, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Starting Hourly Rate: 30.85

Exempt: No

Minimum Qualifications: Associate’s Degree in Computer Science or an equivalent combination of education, training and experience. Three (3) years of experience supporting collaboration technologies. One (1) year of experience with the administration of Microsoft Office365. Experience with planning, designing and implementation of simple projects.

Preferred Qualifications: Bachelor’s Degree in Computer Science, Information Technology or related field. Experience supporting desktop computers. Experience with digital video editing, multimedia, web streaming, and/or video conferencing equipment and support.


Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Position Collaboration Systems Tech - IT

Category Information Technology

Employment Type Employee

Location Hawaii Pacific Health, Honolulu, HI

Req ID 25192