Hawaii Pacific Health Jobs

Job Information

Hawaii Pacific Health Customer Care Representative - Contact Center in Honolulu, Hawaii

Job Description

At Hawaii Pacific Health, keeping our health care workers and patients safe throughout this pandemic has been our top priority, and the COVID-19 vaccine is another layer of protection we are able to provide. We are proud to be able to make the vaccine available to our staff, and look forward to providing it to others in our community as more vaccine supply becomes available in the weeks ahead.

Please join our team to provide this important service to the people of Hawai‘i as a Customer Service Representative in our Contact Center. This will be a crucial support role in our call center as we work to schedule vaccine appointments for eligible patients.

As a Customer Service Representative, you would be responsible for providing information regarding vaccine appointment scheduling, assisting with patient registration and obtaining health insurance information. We are looking for a technologically-savvy individual who pays attention to detail and shares our commitment to creating a healthier Hawai‘i.

Please email careers@hawaiipacifichealth.org with questions. It’s important to turn to reliable sources for accurate information about COVID-19 and the current situation in our community. These resources include:

· Hawaii Department of Health (https://health.hawaii.gov/docd/advisories/novel-coronavirus-2019/)

· Centers for Disease Control and Prevention (https://www.cdc.gov/coronavirus/2019-ncov/index.html)

· World Health Organization (https://www.who.int/health-topics/coronavirus#tab=tab_1)



Position Customer Care Representative - Contact Center

Category Administrative

Employment Type Employee

Location Hawaii Pacific Health, Honolulu, HI

Req ID 15511