Hawaii Pacific Health Patient Service Rep - Docs on Call, Sheraton in Honolulu, Hawaii
Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.
The Straub Doctors On Call program provides quality health care in Waikiki to both residents and visitors. We offer a broad range of non-emergency medical care at two locations in Waikiki: the Hilton Hawaiian Village and Sheraton Princess Ka‘iulani Hotel, including 24-hour physician services, laboratory and X-ray imaging. In addition, Doctors On Call offers a full spectrum of occupational health services such as physical examinations, drug tests, worker's compensation care and immunizations. Our physicians are assisted by a full staff of nurses, accredited technicians and patient service representatives who are fluent in Japanese and English.
As a Patient Service Representative, you will help to ensure that Straub Doctors On Call patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.
*Under the Centers for Medicare and Medicaid Services (CMS) Federal Vaccination Mandate, all health care workers must be fully vaccinated against COVID-19 or have an approved medical or religious exemption from receiving the COVID-19 vaccination.*
Location: Straub Medical Center, Honolulu, HI
Work Schedule: Day/Evening - 8 Hours
Work Type: Full Time Regular
Bargaining Unit: Non-Bargaining
Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.
Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification.
Position Patient Service Rep - Docs on Call, Sheraton
Employment Type Employee
Location Straub Medical Center, Honolulu, HI
Req ID 19060