Hawaii Pacific Health Jobs

Job Information

Hawaii Pacific Health Patient Service Rep - Mililani, Urgent Access in Honolulu, Hawaii

Job Description

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

Straub is proud to bring Mililani and nearby residents the best in medical care for the entire family at a convenient, close-to-home location. As Straub patients, our clients have access to over 300 specialists and all the services of Straub Hospital. At the Mililani Clinic, Urgent Access covers 12,000 square feet of patient care area and provides women's health services, adult primary care, pediatric care and specialty care. The center offers services in the prevention, diagnosis, and treatment of illness and injury for infants, children, adolescents and adults.

As a Patient Service Representative, you will help to ensure that Straub Mililani patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Straub Medical Center, Honolulu, HI

Work Schedule: Evening - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification.

EOE/AA/Disabled/Vets

Position Patient Service Rep - Mililani, Urgent Access

Category Administrative

Employment Type Employee

Location Straub Medical Center, Honolulu, HI

Req ID 13318

Hawaii Pacific Health is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law.

Please review the Office of Federal Contract Compliance Programs (OFCCP) flyer here and supplement here.

Hawaii Pacific Health does not unlawfully discriminate against applicants and employees for inquiring about, discussing or disclosing their pay, or in certain circumstances, the pay of their co-workers. The complete provision is listed here.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call (808)535-7571 or email jobs@hawaiipacifichealth.org. Concerns or complaints should be brought to the attention of the Director, Workforce Development.

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