Hawaii Pacific Health Jobs

Job Information

Hawaii Pacific Health Patient Service Rep - Outpatient Clinic in Honolulu, Hawaii

Job Description

Kapi'olani Medical Center for Women & Children is Hawai'i’s only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i’s leader in the care of women, infants and children. With 243 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,500 employees and more than 630 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women’s Center and the Women’s Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center.

The Kapi‘olani Children's Specialty Center offers comprehensive medical care for children and young adults on O‘ahu, Maui, Moloka‘i and the Big Island of Hawai‘i with complex medical problems ranging from developmental and behavioral difficulties to neurological disorders. The Center was developed to meet the needs of young people and to assist families in caring for them. The Center is staffed by a highly specialized team of medical professionals, each experienced in pediatrics and working with families, and in using evidence-based practice in multidisciplinary health care.

As a Patient Service Representative, you will help to ensure that our patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics by acting as a liaison between patients of all ages and the professional staff of our hospitals and clinics, generally by performing a combination of clerical, reception and business duties. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.

*Under the Centers for Medicare and Medicaid Services (CMS) Federal Vaccination Mandate, all health care workers must be fully vaccinated against COVID-19 or have an approved medical or religious exemption from receiving the COVID-19 vaccination.*

Location: Kapiolani Medical Center for Women and Children, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: UPW

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year clerical support experience in a position with public contact or related experience.

Preferred Qualifications: Associate’s degree in Health Administration or related field. Medical terminology course. One (1) year experience in a physician’s office or outpatient clinic setting.

EOE/AA/Disabled/Vets

Position Patient Service Rep - Outpatient Clinic

Category Administrative

Employment Type Employee

Location Kapiolani Medical Center for Women and Children, Honolulu, HI

Req ID 20195

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