Job Information
Hawaii Pacific Health Patient Service Representative - Clinic Resource Team in Honolulu, Hawaii
Job Description
Kapi'olani Medical Specialists (KMS) is a specialty physician group dedicated to caring for Hawai'i's women and children through excellence in academics, physician training, medical research and clinical care. The group is comprised of over 100 Specialists, Nurse Practitioners and other staff, covering newborn to women's health services at Kapi'olani Medical Center for Women & Children. KMS operates exclusively for charitable, scientific and educational purposes, offering highly specialized care options at Kapi'olani and building support for these services within Hawai'i as a whole. The group’s specialty areas include: Neurology, Orthopedics,Genetics, Adolescent Medicine, Otolaryngology, Behavioral Health Services, Hematology/Oncology, Neonatology, Pediatric Intensive Care, Family Medicine and the full spectrum of Pediatric Specialties. Its Women's specialists include Breast and General Surgery, Adult Hospitalists and GYN Oncology.
The Resource Team provides quality, comprehensive patient care in an assigned facility, covering for regular staff members that, for a variety of reasons, are unable to attend to their normal positions. The Resource Team provides clinical and nursing support and encompasses a broad skill set that enables members to support various areas in the hospital or clinic. Our flexible and dynamic members celebrate the job diversity that comes with working in different health care units, and are committed to delivering the highest quality care to patients and their families.
As a Patient Service Representative, you will help to ensure that our patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.
Location: Kapiolani Medical Center for Women and Children, Honolulu, HI
Work Schedule: Day - 8 Hours
Work Type: Full Time Regular
FTE: 1.000000
Bargaining Unit: Non-Bargaining
Starting Hourly Rate: 22.73
Exempt: No
Other information:
Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.
Preferred Qualifications: Basic medical terminology. Experience with EPIC.
EOE/AA/Disabled/Vets
Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
Position Patient Service Representative - Clinic Resource Team
Category Administrative
Employment Type Employee
Location Kapiolani Medical Center for Women and Children, Honolulu, HI
Req ID 21485