Hawaii Pacific Health House Supervisor - Patient Services Admin in Lihue, Hawaii
Founded in 1938, Wilcox Medical Center is a not-for-profit hospital dedicated to providing the Kaua'i community with accessible, quality health care. The largest medical center on Kaua'i, it is a state-of-the-art acute care facility with a full suite of services offering 30 specialties and programs including cardiology, emergency, family practice, gastroenterology, health management, internal medicine, neurology, OB-GYN, oncology, orthopedics, pediatrics and urology. Its 20-bed emergency department is the first neighbor island facility to obtain a Level III Trauma designation and serves as the island’s Primary Stroke Center. The medical center also has four birthing suites, seven intensive care beds and 20 same-day surgery beds. The American Heart Association has recognized Wilcox in three areas of excellence: stroke (S) – gold plus award and honor roll elite plus, heart failure (HF) – gold plus award, and atrial fibrillation (AFIB) – gold award. Wilcox has also received an "A" in the Leapfrog Hospital Safety Grades, the QUEST citation of merit for high-value health care, and is recognized as a Top Performer on Key Quality Measures by The Joint Commission.
Patient Services Administration supports the hospital/clinic leadership and is responsible for assigned areas within our flagship Clinical Service Line operations. These areas may include quality and financial performance, marketing strategies, human resource planning, medical staff relationships, and research and education initiatives. The Patient Services Administration team works closely with other health care leadership and staff within Hawai‘i Pacific Health hospitals and clinics to ensure that Clinical Service Line operations are running smoothly. They also provide staffing services for the hospitals and serve the facility with customer service, clinical competency and fiscal responsibility.
If you have excellent organizational and management skills, you can help to ensure that the most compassionate, attentive patient care services are provided across the care continuum. As the House Supervisor, you will be responsible for the delivery of a variety of patient care services during weekend, holiday, evening and night shift hours. You will also be responsible for maintaining operational aspects of the patient care units in collaboration with other service areas. We are looking for someone with a deep understanding of quality patient care and customer service who shares our commitment to delivering the highest quality health care to Hawai‘i’s people.
*Under the Centers for Medicare and Medicaid Services (CMS) Federal Vaccination Mandate, all health care workers must be fully vaccinated against COVID-19 or have an approved medical or religious exemption from receiving the COVID-19 vaccination.*
Location: Wilcox Medical Center, Lihue, HI
Work Schedule: Rotating - 12 Hours
Work Type: Per Diem
Bargaining Unit: Non-Bargaining
Minimum Qualifications: Current Hawai‘i Registered Nurse License. Current American Heart Association Health Care Provider Basic Life Support (BLS) CPR card. Three (3) years clinical experience with concentration in area of specialty. One (1) year charge nurse or related experience.
Preferred Qualifications: Bachelor’s degree in nursing, health care administration, or related field.
Position House Supervisor - Patient Services Admin
Employment Type Employee
Location Wilcox Medical Center, Lihue, HI
Req ID 20582